Omveo Website Privacy Policy

This privacy notice tells you what to expect us to do with your personal information.

• Contact details
• What information we collect, use, and why
• Lawful bases and data protection rights
• Where we get personal information from
• How long we keep information
• Who we share information with
• Use of Artificial Intelligence (AI)
• How to complain

Contact details

Email: hello@omveo.co.uk
What information we collect, use, and why
We collect or use the following information for recruitment purposes:

• Contact details (eg name, address, telephone number or personal email address)
• Right to work information

Lawful bases and data protection rights

lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

• Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
• Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification .
• Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure .
• Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing .
• Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing .
• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability .
• Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent .

If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information for recruitment purposes are:

• Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
• This information is gathered to enable the ability for marketing outreach and to aid the platform's ability to produce the best possible candidate to job application data to provide valuable results. This also helps ensure the best possible user experience of the application.

For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.

Where we get personal information from

• Directly from you

How long we keep information

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, and in accordance with our legal, accounting, and reporting obligations under the UK GDPR.

• Account Information: We retain your account details for as long as your account is active. If you close your account, we will delete or anonymise your personal data within 90 days, unless further retention is required by law.
• Transaction and Payment Records: We keep records relating to purchases, payments, and financial transactions for 6 years, in line with UK tax and accounting regulations.
• Communication Records: Emails, messages, and customer support enquiries are retained for up to 2 years after resolution, unless we are required to keep them longer to comply with legal obligations or to establish, exercise, or defend legal claims.
• Usage and Analytics Data: Non-identifiable usage data may be retained for longer periods for research or service improvement purposes. Wherever possible, this data is anonymised.

Once the relevant retention period expires, we will securely delete or anonymise your personal data.
If you would like further information about our data retention practices, please contact us at hello@omveo.co.uk.

Who we share information with

• Partnered companies recruiting for applicants via our platform

Use of Artificial Intelligence (AI)

How We Use AI in Processing CVs

As part of our data analysis Omveo processes job specifications and candidate CVs using artificial intelligence (AI). This helps us extract and categorise skills, qualifications, and experience in a structured format.

What Data Is Processed

The following personal data may be processed through AI (if provided):

• Name and contact details
• Employment history and education
• Skills, qualifications, and professional experience

We only share the information necessary to perform our industry leading skills and matching analysis.

Legal Basis for Processing

We process this data on the basis of our legitimate interests (Article 6(1)(f) UK GDPR), specifically to ensure the best possible user experience and accuracy in our platform.

Data Sharing and Safeguards

We do not use AI to make automated decisions that have legal or significant effect on you.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint